Privacy Policy

Privacy Policy

Effective Date: 02/02/2026

  1. Introduction
    The Phone Lab we respects your privacy and is committed to
    protecting your personal data. This privacy policy explains how we collect,
    use, and protect your personal information when you visit our website
    https://www.thephonelabs.com.
  2. Data Controller
    The data controller responsible for your personal data is:

The Phone Lab
Address: Markt 32, 8820 Torhout, Belgium
Email: info@thephonelabs.com
VAT Number: BE1028254339

  1. Personal Data We Collect
    We may collect the following information when you contact us or make a purchase:
  • Identity data (name and surname)
  • Contact data (email address, phone number, address)
  • Transaction data related to product purchases
  • Communication data when you contact us

We do not intentionally collect sensitive personal data.

  1. How We Use Your Data
    We use your personal data only for legitimate business purposes, including:
  • Processing product purchases where applicable
  • Providing customer support and communication
  • Managing in-store and online customer relationships
  • Complying with legal, tax, and accounting obligations
  1. Legal Basis for Processing
    Under the GDPR, we process your personal data based on:
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests
  • Your consent, where required
  1. Payments
    Payments, where applicable, are processed securely by third-party payment
    service providers. The Phone Lab does not store credit card or bank details.
    Payment providers process personal data according to their own privacy policies.
  2. Data Retention
    We retain personal data only for as long as necessary to fulfill the purposes
    for which it was collected, or as required by law.
  3. Sharing of Data
    We do not sell your personal data.
    Your data may be shared only with trusted third parties such as payment
    processors or service providers when necessary to operate our business.
  4. Cookies
    Our website uses cookies to improve functionality and user experience.
    You can manage or disable cookies through your browser settings.
  5. Your Rights
    Under the GDPR, you have the right to:
  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection
authority if you believe your data has been misused.

  1. Contact
    If you have questions about this Privacy Policy or your personal data, please
    contact us:

Email: info@thephonelabs.com
Address: Markt 32, 8820 Torhout, Belgium